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photo by kevindooley
Hiring is game of risk and resumes.
For me, its all about the interview. The one on one, the unspoken signals, the gut instinct and the conviction that personal energy is the dealbreaker.
I read an interview with Tony Hsieh, the CEO of Zappos and author of “Delivering Happiness” where he described his hiring philosophy. Here is an excerpt:
Tony Hsieh: For us, the whole belief is that our culture should be our number one priority, and if we get the culture right then most of the other stuff — like great customer service, building a long term enduring brand — will just happen naturally on its own.
Every employee understands that part of their job description is actually to live and inspire the culture in others. We have passed on a lot of smart and talented people that we know can make an immediate impact on our top or bottom line but if they are not a culture fit, we won’t hire them.
For candidates we do the same thing: We pick them up, give them a tour, and then they spend the day interviewing. But at the end of the interview process, our head of recruiting goes back to the shuttle driver and asks them how they were treated. If they were not treated well when they thought they were off the clock then we won’t hire them, it’s not even a question.
Something else I believe in I learned from someone I trust and respect very much. My friend Jerry, who has recently retired from a long career in human resources, told me that at the end of the interview, you should ask yourself just one question.
And the question is…
Could you have dinner with this person?
Get more Wow!
If you want style notes and more for people who change the world, please check out:
Getting to Wow! to feel good, do good and look good
Nonprofit Knitwear for all things knit and nonprofit
Style Notes from me, your artspy
Hoong Yee
– Subscribe and get a little Wow! every day
– Forward the link to someone you think would be interested
– Link to a post on Twitter (follow me @hylkrakauer)
– Put a link to the blog in your Facebook status update
Thanks so much! I really appreciate your help.
Word of mouth is the best way to share, don’t you agree?
Get more Wow!
If you want style notes and more for people who change the world, please check out:
Getting to Wow! to feel good, do good and look good
Nonprofit Knitwear for all things knit and nonprofit
Style Notes from me, your artspy
Hoong Yee
– Subscribe and get a little Wow! every day
– Forward the link to someone you think would be interested
– Link to a post on Twitter (follow me @hylkrakauer)
– Put a link to the blog in your Facebook status update
Thanks so much! I really appreciate your help.
Word of mouth is the best way to share, don’t you agree?

Do you find it difficult to disconnect?
It takes me a couple of days to let go. Why I have to work so hard to relax is beyond me but thanks to all of you, I am happy to share Step #3 of my Twelve Step Plan for Restless Creatives. This Plan is for you who work hard and are passionate about what you do. There is this fabulous quote by Leo Tolstoy that opens Part One of The Networked Nonprofit by Beth Kanter and Allison Fine, two creative social media thinkers, which I want to share with you.
“Everyone thinks about changing the world, but no one thinks of changing himself”
I just got the book and am so thrilled that Beth and Allison have provided a “Google map” for nonprofits to navigate their way into a new and highly networked world. More on this book to come! Just do yourself a big favor and get a copy for yourself.
Back to Tolstoy.
This Plan is to help you change yourself into a relaxed and rested version of yourself so you can This is why it is so important for you to calm down!
I am so grateful for the suggestions you have sent me and will be writing them up for you every Wednesday.
In case you missed them, here are Steps 1 & 2
1 Get over yourself
2 Get off the grid
And today we have -
3. Get local
Slide your feet into those flip flops and stroll down the boardwalk to Rockaway Taco.

Check out the used surfboards with a fish taco in your hand. Somehow you will feel a strong desire to wear one of those tank shirts that say, “Eat, Sleep, Surf” and watch the tide roll in. I have been intrigued by the new patterns I have been seeing in board shorts.
“You got to take in a wave in clutch shorts, dude.” I overheard this fashion tip from a bunch of surfers so it must be true.
Lose yourself in a different world. Be a local in a different galaxy, one where the fire trucks sport rescue surf boards and the firemen look like surfer dudes. It is hard to get aufgeregt (Yiddish for agitated) with sand between your toes.
What do you think?
Get more Wow, dude!
If you want style notes and more for people who change the world, please check out:
Getting to Wow! to feel good, do good and look good
Nonprofit Knitwear for all things knit and nonprofit
Style Notes from me, your artspy
Hoong Yee
– Subscribe and get a little Wow! every day
– Forward the link to someone you think would be interested
– Link to a post on Twitter (follow me @hylkrakauer)
– Put a link to the blog in your Facebook status update
Thanks so much! I really appreciate your help.
Word of mouth is the best way to share, don’t you agree?
A version of this post appeared on the Queens Council on the Arts blog.

One of my favorite quotes in the world is by Agatha Christie who said,
“Conversation reveals all”
And she should know.
The Grande Dame of Whodunit has built an empire of mystery novels of assorted murderers, scoundrels and thieves who have been undone by conversation.
I prefer to keep company with other types of people less deadly but just as fascinating. For me, the best place to do this and to have a conversation is over lunch.
How do you get to know someone?
Spending an hour with a person over a sandwich and coffee is a great way to start a relationship. Breaking bread is usually followed by breaking the ice. If you are a skilled conversation artist, you will find yourself listening a lot more than talking. If the food is exceptionally tasty, this is not difficult to do. People like to talk and share stories about themselves.
I think of lunch the same way I think about weddings.
Who is the wedding for, really? The bride and the groom? Guess again. It’s for everybody else. You guys are just animated versions of the cake figures.
Who is lunch for? I’ll give you a hint:
The most important letter in the word “lunch” is u.
U, as in you. Not you, the other you. The other person.
Three great places for lunch
I have three places for you to have lunch in Queens, the borough of great food.
In Jackson Heights, you will love Espresso 77, an artsy cafe just off 37th Avenue. It is owned by my friend Afzal Hossain who is an artist as well as the owner of this delightful neighborhood coffee bar. You can relax with a cup of coffee and a sandwich among work on the wall created by local artists.
In Flushing, there is an oasis of a restaurant in the Queens Crossing building called Mulan. This place has an interesting dining area in the center of the restaurant enclosed by the illusion of a waterfall. Nice place to chat with a board member or a prospective client over elegant Asian cuisine. Here you will find yourself surrounded by art from a roster of international artists.
In Long Island City, a new spot I have recently discovered is Testaccio on Vernon Boulevard. Hearty handshake from Ivan, the owner and handmade pasta too! What’s not to love? Their roof garden will be opening soon and they have several smaller dining areas in the back, perfect for a small gathering of artists, a staff lunch or a tete a tete with a colleague.
Bon appetit!
Lunch is about everybody else, if you really want to get to know people. When you invite someone to lunch, ask them to bring their appetite. You bring your ears.
Get more Wow!
If you want style notes and more for people who change the world, please check out:
Getting to Wow! to feel good, do good and look good
Nonprofit Knitwear for all things knit and nonprofit
Style Notes from me, your artspy
Hoong Yee
– Subscribe and get a little Wow! every day
– Forward the link to someone you think would be interested
– Link to a post on Twitter (follow me @hylkrakauer)
– Put a link to the blog in your Facebook status update
Thanks so much! I really appreciate your help.
Word of mouth is the best way to share, don’t you agree?
photo by rexguo
In a year or two, all the computers in our office will splutter and shudder into obsolescence.
Quite frankly, I am a little tired of sitting next to this huge server and worrying about it losing all of our data when it starts gasping through its death throes.
What if?
I am sure things get invented because aggravated people like me start wondering about ways to improve our lives and ask, “What if?” And me, I detest being surrounded by stupidity and poor design. How can I make the workflow in my office Wow?
What I want less of
No paper. No big things sitting on my desk and on the floor holding stuff that can be sent cloudward. Why do we need forms to contain the formless? Who needs to be dusting all of that?
Our financials live in QuickBooks, our database is in Raiser’s Edge, our grant applications go through CueRate, and we communicate through email, e-newsletters, blogs and our website. Every morning I see an average of 50 -60 emails in my inbox, 1or 2 voice mail messages. All of this stuff lives somewhere in space. Why can’t we access this from iPads and laptops in spaces of our choosing?
What if we got rid of this big noisy server? Would we need to physically gather around a 9-5 schedule?
Is it possible for us, an arts service organization to:
- Work remotely, connect digitally
- Meet as needed, preferably in cool places with great food
- Produce independently
- Skype, conference call
What if we became officeless?
People need to connect. Nothing can replace a face to face meeting in building relationships. Gatherings generate social capital and are crucial in creating friends, supporters, audiences, fan bases, clients, inner circles. But working? Especially in these times when so many institutions are sinking into obsolescence, I can’t help but wonder if the way we work is a vestige of a manufacturing mindset that has been rendered outdated and out of touch with the potential that technology offers.
Get more Wow!
If you want style notes and more for people who change the world, please check out:
Getting to Wow! to feel good, do good and look good
Nonprofit Knitwear for all things knit and nonprofit
Style Notes from me, your artspy
Hoong Yee
– Subscribe and get a little Wow! every day
– Forward the link to someone you think would be interested
– Link to a post on Twitter (follow me @hylkrakauer)
– Put a link to the blog in your Facebook status update
Thanks so much! I really appreciate your help.
Word of mouth is the best way to share, don’t you agree?
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photo byLilley1
The Networked Nonprofit by Beth Kanter and Allison Fine is a must read for all of you passionate people who want to change the world.
If you are like me and wear a lot of black, you will go one step further and want to be a Network Ninja. One who is agile and nimble in a highly connected world. One who can fearlessly stare down the challenges and trends facing nonprofits – high turnover and burnout rates of executive directors (Gulp!), the rise of Millennials who are cut from a different ideological cloth than the Boomers who preceded them, free agents who work in, around and out of traditional models. And this is just in Chapter 2.
Another intriguing persona described in the book is the Network Weaver. Personally, I prefer Network Knitter but I digress.
Wouldn’t this be a great skill set to include in a job description? Check this out.
The Network Knitter must be adept at:
- Connecting people
- Facilitating meaningful conversations
- Sharing resources
- Building network relationships
- Working across digital platforms and dinner tables
- Respecting every voice, every opinion
- Inspiring people to change the world
Ours is a networked world. As nonprofits, we have no choice but to transform ourselves into more effective, transparent, connected Network Ninjas.

Get your hands on a copy and start your journey.
Get more Wow, Grasshopper!
If you want style notes and more for people who change the world, please check out:
Getting to Wow! to feel good, do good and look good
Nonprofit Knitwear for all things knit and nonprofit
Style Notes from me, your artspy
Hoong Yee
– Subscribe and get a little Wow! every day
– Forward the link to someone you think would be interested
– Link to a post on Twitter (follow me @hylkrakauer)
– Put a link to the blog in your Facebook status update
Thanks so much! I really appreciate your help.
Word of mouth is the best way to share, don’t you agree?